Support

Support — GlassologyTech Electronics

We're here to help! Whether you have a question about your order, need help with a product, or want to request a return, our team is ready to assist you.

📞 Contact Us

• Email: online@glassology.tech
• Phone / WhatsApp: +971 52 372 7993
• Business Hours: Monday – Saturday, 9:00 AM – 7:00 PM (UAE Time)
• Live Chat: Available on our website during business hours

📦 Order Support

• Track your order: Tracking details are sent via email and SMS once your order is dispatched
• Delivery time: 1–2 business days across all UAE emirates
• Order modifications: Contact us before your order is dispatched to make changes

🔄 Returns & Exchanges

• We accept returns and exchanges within 10 days of delivery
• Items must be unused and in original packaging
• Refunds are processed within 10 business days
• Visit our Returns & Exchanges page for full details

❓ Frequently Asked Questions

Q: Do you ship outside the UAE?
A: Currently we ship across all UAE emirates. International shipping is coming soon.

Q: What payment methods do you accept?
A: We accept Visa, Mastercard, Amex, Apple Pay, Google Pay, Samsung Pay, Tabby, and Cash on Delivery.

Q: Can I cancel my order?
A: Yes, contact us as soon as possible before dispatch. Once shipped, our standard return policy applies.

Q: Do your prices include VAT?
A: Yes, all prices on our website are inclusive of 5% UAE VAT.

🏢 Visit Us

Nasco Building, Office 403, 2nd Street, Dubai Corniche Deira, Dubai, United Arab Emirates