Privacy Policy

Last updated: May 2026

GlassologyTech Electronics Trading LLC ("Glassology", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.glassologytech.com or make a purchase from us.

1. Information We Collect

We collect information you provide directly to us, including:

Personal identification information: Name, email address, phone number, and billing/shipping address
Payment information: Credit/debit card details processed securely via our payment providers (we do not store full card details)
Order information: Products purchased, order history, and transaction details
Device information: IP address, browser type, and pages visited on our website

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations, tracking updates, and delivery notifications
Respond to your customer service inquiries
Send promotional communications (only with your consent)
Improve our website and product offerings
Comply with legal obligations under UAE law

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Delivery partners: To fulfill and ship your orders across the UAE
Payment processors: Visa, Mastercard, Tabby, and other payment providers to process transactions securely
Technology providers: Shopify (our e-commerce platform) and other tools that help us operate our store
Legal authorities: When required by UAE law or to protect our legal rights

4. Data Storage & Security

Your information is stored and processed on secure servers. We implement physical, technical, and administrative security measures to protect your personal data from unauthorized access, alteration, or disclosure. Our servers are located in Dubai, UAE and are protected by industry-standard security protocols.

5. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Opt out of marketing communications at any time
Lodge a complaint with the relevant UAE data protection authority

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: online@glassology.tech
Phone: +971 52 372 7993
Address: Nasco Building, Office 403, 2nd Street, Dubai Corniche Deira, Dubai, UAE
Business Hours: Monday – Saturday, 9:00 AM – 7:00 PM (UAE Time)